Dubai Police General HQ
Dubai Police General HQ
Dubai Police General Headquarters coordinates the work of all stations and receives reports, applications and complaints from citizens and residents.
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Dubai Police General Headquarters is the central body coordinating the work of all stations in the emirate and receiving requests from citizens and visitors to the city. Here and at the subordinate service centres you can file a report of an incident, theft, fraud or a road accident, obtain a Good Conduct Certificate, and resolve matters related to traffic fines and vehicle registration. The directorate is actively developing digital services, so many services do not require an in-person visit.
Most requests can be made online through the Dubai Police app and the official dubaipolice.gov.ae website: registering minor road accidents, reporting cybercrimes through the eCrime service, and ordering a good-conduct certificate (residents log in via UAE Pass, tourists by passport details). The single emergency number is 999 (when life and property are at risk); for non-urgent matters and application status, the 901 call centre operates. For tourists there is a separate Dubai Police support service that helps deal with reports and formalities in foreign languages.
Working hours and services may change — check the official website or call the institution.
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Frequently asked questions
How do I submit an application to the Dubai Police online?+
Many applications are submitted online via the Dubai Police app and the dubaipolice.gov.ae site: complaints, applications, e-Crime (cybercrime) and reports of minor traffic accidents. Prepare the details of the incident and any supporting materials.
What are the emergency service numbers in Dubai?+
The emergency police number is 999, ambulance is 998, and fire service is 997. For non-emergency matters and information, the Dubai Police call center 901 is available.
How do I obtain a Good Conduct Certificate (criminal record certificate)?+
A Good Conduct Certificate can be requested online via the Dubai Police app or the dubaipolice.gov.ae site. Prepare your Emirates ID, a copy of your passport and a photo; in some cases fingerprints need to be taken.