Dubai Health Authority
Dubai Health Authority
The Dubai Health Authority (DHA) regulates the emirate's medical services, licenses doctors and clinics, and issues medical cards.
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DHA (Dubai Health Authority) is the healthcare regulator of the emirate of Dubai. The authority licenses medical institutions and specialists, inspects clinics for compliance with standards, registers doctors in the Dubai Medical Registry and reviews patient complaints about the quality of medical care. Doctors, nurses, dentists and other healthcare workers come here for a professional licence, as do clinics and investors opening a medical business. Patients interact with the DHA when filing complaints and using government medical institutions.
Licensing of specialists and institutions is conducted online through the Sheryan platform on the dha.gov.ae website, where via a single login you can apply either as an individual or as a company. Professional registration confirms compliance with the requirements for the specialty and is then activated by the employer into a full licence. For processing you usually need diplomas and certificates, proof of experience, a passport and an Emirates ID, and in some cases passing a medical fitness test. Information about government clinics and doctor appointments is also available through the DHA's digital services.
Working hours and services may change — check the official website or call the institution.
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Frequently asked questions
How do I obtain a medical license through Sheryan?+
The application is made in the Sheryan (DHA) system: first your documents are verified through DataFlow, then you take an exam if required, after which you are registered in the Dubai Medical Registry. To start practicing, a healthcare facility must convert this into a license.
What is the DHA exam?+
This is a computer-based competency assessment (CBT) for medical professionals, conducted by a DHA partner (Prometric) in a multiple-choice question format. Registration opens after successful DataFlow verification; the result appears in your Sheryan account.
How do I file a complaint about a clinic?+
Complaints about healthcare facilities and doctors are filed with the DHA through official online channels and the call center. State the name of the clinic, the date of the visit, the name of the specialist and the essence of the problem; attach medical documents, invoices and correspondence.